Our regular plans include email support, and additional support - phone, or in person - can be purchase separately through one of our Partners.
If you want to save on paid support, however, you'll be please to know we've got a help website at help.affinitylive.com which provides online documentation, tutorials, configuration tips and videos so you can tackle a lot of the support and training topics yourself. Additionally, we've got a great Forum, where users can ask questions and get support from both the AffinityLive team and their partner around the world.
Email support is available by emailing support@hiivesystems.com - we'll get back to you as quick as we can, usually within one business day.
Remember, if you want a higher level of support be sure to check out the Support and Training services offered by AffinityLive and its partners.