Social Integrations
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AffinityLive is also social, integrating directly with Twitter, Yammer and LinkedIn
There are many more ways for your team to work with clients these days. AffinityLive is integrated with Twitter, Yammer & LinkedIn, allowing you to use social platforms to deliver great service.
AffinityLive also captures the tweets you send, whether from AffinityLive directly or from another Twitter client of your choice, and like with the Automatic Email Capture, the conversation is grouped and tracked against the relevant sale, job, issue, or client record.
Yammer
Yammer - also known as Twitter for the Enterprise - is a private stream of status updates and conversations that help your team keep informed on what your colleagues are working on. With Yammer integration, users can subscribe to different "groups" (such as sales, jobs, etc), and whenever a staff member posts a new update, or sends an email related to a sale, job or other work, Yammer is automatically updated. This provides another very user-friendly way to keep up to date with what is going on for all the members of your team, whether at their desk or on their mobiles.
LinkedIn*
LinkedIn, the world's largest professional social network, contains a lot of powerful information about people in a professional capacity. Coming soon, AffinityLive will allow you to link new contacts into their LinkedIn profiles, giving you more professional context, status updates and other social elements to your professional relationship with them.*Coming soon