Get paid for your professional service and support.
Easily track all of your client service work in the same system you use for sales & projects. Bill for the hours spent using our time tracking software.
Monitor Issues and Assign Resources
Our integrated issues and service platform allows you to track service requests professionally. Your staff can log the time they spend on issues, create tasks and manage deadlines. Additionally, you can invoice the time your team spends working on issues.
Configure Your Own Business Process
Using our customizable fields and filters, you can establish your own workflow and schedule. Assigning statuses to your tickets helps manage time and resources efficiently.
Approvals, Billing and Contracts
AffinityLive has been built so staff can easily report the time they spend working on various projects, and so managers can easily track time and budgets. Additionally, AffinityLive has powerful approval, editing and allocation tools to make the review processes for time as quick as possible. By integrating billing directly with job tracking, you can make sure you get paid for the work your business actually does.
Capture Emails and Attachments
To make sure you and your team don't miss anything, AffinityLive automatically captures all service-related emails and attachments against opportunities in a central, searchable system.